Date: Jan 14, 2014
Location: London, GREATER LONDON, GB
Manager, Business Planning-13018052
Description
American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.
Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.
We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.
This role is responsible for the development and execution of comprehensive strategies to effectively communicate with employees on behalf of American Express Business Travel Service Delivery senior management. In addition to supporting broad strategic and change management communications, this position is also responsible for the drafting and approval of presentations and other communication materials; and developing FAQs and talking points on sensitive topics pertinent to this business. It will also manage projects and initiatives as required.
Principle accountabilities include:
Employee Communications
- Support the business goals of GBT by ensuring the development and implementation of strategic communications programs that deliver key messages about the business, its products and services, the team’s expertise and thought leadership.
- Inspire our employees and foster employee engagement through creating structured communication plan through multiple channels (direct, through leaders, intranet/ website etc.)
- Develop and implement the communication elements of change management plans (teaming with Human Resources)
§ Assist business unit leaders in communicating thoughtfully and effectively to various internal audiences
§ Help ensure alignment and communication between different teams within the business and build a broad understanding of business unit goals and best practices across American Express.
§ Provide internal messaging for company-wide initiatives and issues as well as issues unique to GBT.
Project Management
- Support Director, Strategic Planning on global projects and initiatives.
Qualifications
- Superior written, verbal communication skills
- Proficiency in executing internal communications activities
- Excellent Project management skill and established ability to manage multiple priorities and demanding work environment
- Team player adaptable to diverse group of colleagues and internal business clients
- Needs to be a self-starter, good project manager and able to work independently while providing strong support to a global team.
Education Requirements:
- Bachelor’s degree required.
We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world’s a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express.
To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or +44 (0)116 2421776.
Job: Marketing
Primary Location: United Kingdom-Greater London-London
Schedule: Full-time
Job Segments: Credit, Manager, Strategic Planning, Marketing Manager, Project Manager, Finance, Management, Strategy, Marketing, Technology
Description
American Express is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.
Each day, we make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services, enabling them to do and achieve more.
We’re committed to becoming the world’s most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for our clients and ourselves.
This role is responsible for the development and execution of comprehensive strategies to effectively communicate with employees on behalf of American Express Business Travel Service Delivery senior management. In addition to supporting broad strategic and change management communications, this position is also responsible for the drafting and approval of presentations and other communication materials; and developing FAQs and talking points on sensitive topics pertinent to this business. It will also manage projects and initiatives as required.
Principle accountabilities include:
Employee Communications
- Support the business goals of GBT by ensuring the development and implementation of strategic communications programs that deliver key messages about the business, its products and services, the team’s expertise and thought leadership.
- Inspire our employees and foster employee engagement through creating structured communication plan through multiple channels (direct, through leaders, intranet/ website etc.)
- Develop and implement the communication elements of change management plans (teaming with Human Resources)
§ Assist business unit leaders in communicating thoughtfully and effectively to various internal audiences
§ Help ensure alignment and communication between different teams within the business and build a broad understanding of business unit goals and best practices across American Express.
§ Provide internal messaging for company-wide initiatives and issues as well as issues unique to GBT.
Project Management
- Support Director, Strategic Planning on global projects and initiatives.
Qualifications
- Superior written, verbal communication skills
- Proficiency in executing internal communications activities
- Excellent Project management skill and established ability to manage multiple priorities and demanding work environment
- Team player adaptable to diverse group of colleagues and internal business clients
- Needs to be a self-starter, good project manager and able to work independently while providing strong support to a global team.
Education Requirements:
- Bachelor’s degree required.
We place great importance on doing what is right, what is best and what is innovative. And we continue seeking people to champion these values and beliefs as we grow. The world’s a big place, filled with big ideas and amazing people. And we want the best of them here at American Express. We’re interested in where you came from, but we’re even more excited about where you will go with American Express.
To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or +44 (0)116 2421776.
Job: Marketing
Primary Location: United Kingdom-Greater London-London
Schedule: Full-time
Job Segments: Credit, Manager, Strategic Planning, Marketing Manager, Project Manager, Finance, Management, Strategy, Marketing, Technology
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