Job Location: London, United Kingdom
We
are looking for an IT Support Engineer to augment our London office. We
believe in sustainable pace and delivering quality results, and along
the way we like to have fun and enjoy a great working atmosphere. This
includes:
- Ping pong tables in the office
- Hot cooked breakfast provided every workday
- Drinks and snacks available all day long
- Flat structure, the power to make decisions, and no endless meetings
The IT team manages Pivotal’s technology infrastructure so that our other employees can focus on what they were hired to do, using the software, hardware, and process IT provides. Our IT Support Engineers are the first line of support for our employees and clients. As an organization, we value personal communication over documentation, time over money, and good enough today over perfect next week. This is a position with widely varying day-to-day responsibilities. You will be receiving and triaging most or all of the email and walkup requests for support. You would solve problems using your own skill set, and when issues beyond your experience come up, you’ll work with a more senior member of the team, freeing our developers, designers, and business folks to concentrate on their work and our clients' needs. On any given day, you may be setting up a Mifi device for one of our execs, educating user on how to configure Dropbox, fixing a printer configuration, creating a VLAN, or unboxing and configuring a dozen new iMacs.
Pivotal Labs is growing rapidly and there are many opportunities to take responsibility and expand your skill-set. Because of the wide range and high profile of this position, we’re looking for a compelling combination of technical and interpersonal skills.
Job ID: 114458BR
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