Posted Position Title IPM Leader - Infrastructure and CTO

Job Number	1902093
Business	GE Capital
Business Segment	Capital - International
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Career Level	Experienced
Function	Information Technology
Function Segment	Infrastructure Services
Location(s) Where Opening Is Available	United Kingdom
City	Watford
Postal Code	WD18 8YF
Relocation Expenses	No
Role Summary/Purpose	To plan and manage the reliability of existing systems and the delivery of business and technical solutions to agreed functionality, within timescales and to quality/cost criteria.
Essential Responsibilities	Contribute to the development of IT and Infrastructure strategies and define and recommend programme-specific strategies Effective management of staff & contractors to align performance & development to business & Corporate requirements. Support data, voice , server, and end user infrastructure + databases to optimal levels of performance & reliability, ensuring SLAs achieved. Ensure individual teams & projects are optimally aligned to business needs. Plan, lead, monitor & report on the work of Infrastructure teams to deliver solutions to meet functionality, quality & timescales. Design, develop & maintain technical architecture to provide reliability, capacity & flexibility to support changing business needs. Specify & co-ordinate tenders & project charters for services & equipment needed to achieve project objectives. Work with 3rd party suppliers to ensure equipment & services are delivered on time & to quality & cost criteria. Support the implementation & ongoing maintenance of systems to ensure successful roll-out to the business. Develop, document & adhere to corporate and local policies and standards. Manage feasibility studies to determine the viability of proposed systems changes or new systems. Investigate & resolve complex technical problems to minimise disruption to the business. Participate in corporate led initiatives as required. Leverage internal & external best practices to demonstrate high level of innovation, creativity & quality in delivery of services. Continuously improve talent of the Infrastructure team through performance & learning improvements. Ensure that, effective Service Management practices are in place for incident, problem and capacity management. Ensure appropriate plans and tests in place for DR in line with BCP plans. Service Performance System reliability & performance Suitability for purpose of proposed Technical Architectures Projects & services: Fitness for purpose Timescales Budget Quality Reliability Adherence to SLAs Client feedback, testing & satisfaction Budget performance Problem resolution Management of systems through full product lifecycle Meeting of sourcing objectives. Complying with relevant security “best practices” & Corporate requirements General Budget performance (% & £ variance to plan) People performance Delivery against G&O’s Alignment to growth values Execution against PDP Compliance Requirements Adherence to the Integrity Spirit & Letter Handbook, setting examples of compliant regulatory behaviours, in accordance with the handbooks and policies in place within functional area. Actively promotes and role models compliant behaviours through ensuring that all employees within the business areas include regulatory behavioural measures in their goals and objectives. Ensures that the business area delivers on the functional strategy in accordance with the regulatory impacts and inherent risks within the function. Promotes regulatory awareness by ensuring that all staff are given opportunities to digest regulatory Communications and actively encourage the raising of issues or integrity concerns/queries 100% Completion of all regulatory CBT and classroom training Ensures 100% completion of all employee regulatory training
Qualifications/Requirements	Significant technology experience & broad understanding of consumer finance information service & profitability drivers Broad knowledge across core services, technologies, system architectures, & operating environments Experience engaging, negotiating, & managing suppliers for delivery of services with timescales & quality required Proven track record for creating flexible strategies for supporting fast paced business – delivery of those strategies to completion Experience in the use of IT lifecycles supporting development, operations, services & investment planning Communication skills for motivating, persuading & challenging business objectives to drive high performance solutions, meeting customer needs Track record of managing large complex environments with multiple & conflicting objectives Demonstrated capability to leverage opportunities to improve/accelerate strategies for IT & business Experience of managing multi-disciplined teams supporting annual IT infrastructure multi-million £ spend.
Desired Characteristics	University Degree or higher Global financial services experience GE Six Sigma Certification