Job Description
Brief Description of the Organization
Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.
Description
Job Purpose:
To
reconcile all holdings with Fund Manager/Stockbroker records,
identifying stock breaks and contacting Fund Managers for documentation.
Job Background/context:
Part of Wrap Operations,
the primary role of Stock Reconciliation and Break Team is to reconcile
client’s holdings with external records within agreed SLA’s and to
identify any breaks in positions. This is a growth area for Citi with a
large pipeline of new business to be supported over the coming months.
Key Responsibilities:
• Inputting of Fund Manager valuations to spreadsheets
• Ensuring all Fund Manager valuations are received by agreed SLA’s
• Reconciling Internal positions with Fund Manager/Certificate position and identify exceptions
• Investigation of exceptions to ensure resolution
Escalation to line manager of suspected transactional issues, failures or potential losses, to ensure that ageing transactions are monitored.
• Work in full compliance with established processes.
• Operating within agreed business SLAs and confidentiality standards
• Ensuring all Fund Manager valuations are received by agreed SLA’s
• Reconciling Internal positions with Fund Manager/Certificate position and identify exceptions
• Investigation of exceptions to ensure resolution
Escalation to line manager of suspected transactional issues, failures or potential losses, to ensure that ageing transactions are monitored.
• Work in full compliance with established processes.
• Operating within agreed business SLAs and confidentiality standards
Development Value:
• Opportunity to increase analytical and numerical skills
• Assist in identifying solutions/ business process re-engineering possibilities to problems that arise in a developing environment.
• Develop an understanding of wider internal Wrap Departments and functions
• Assist in identifying solutions/ business process re-engineering possibilities to problems that arise in a developing environment.
• Develop an understanding of wider internal Wrap Departments and functions
Qualifications
Knowledge/Experience:
Essential:• Previous experience in Financial Services
• Reconciliations Experience
• Reconciliations Experience
Desirable:• Experience of stock reconciliation functions
• Experience of working to strict deadlines, targets, service level agreements
• Be able to take ownership of resolving issues
• Experience of working to strict deadlines, targets, service level agreements
• Be able to take ownership of resolving issues
Skills:
• Proficient with Microsoft office suite particularly Excel
• Excellent problem solving skills
• Excellent oral and written communication skills
• Good interpersonal skills
• Strong client focus with successful experience in delivering client satisfaction
• Strong problem solving skills
• Adaptability and ability to deal with change effectively and positively
• Display a can do attitude
• Integrity and professionalism
• Numerate
Qualifications:
• Excellent problem solving skills
• Excellent oral and written communication skills
• Good interpersonal skills
• Strong client focus with successful experience in delivering client satisfaction
• Strong problem solving skills
• Adaptability and ability to deal with change effectively and positively
• Display a can do attitude
• Integrity and professionalism
• Numerate
Qualifications:
• Educated to higher level qualification
• Industry experience within Financial Services
• Direct skills, knowledge and experience of a Wrap operational environment
• Industry experience within Financial Services
• Direct skills, knowledge and experience of a Wrap operational environment
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Competencies:
• Contribute to standards around which others will operate
• Have an understanding of how areas collectively integrate within the sub-function
• Have good attention to detail with high levels of accuracy
• Have the ability to work to deadlines and meet daily processing schedules
• Have strong planning and scheduling skills
• Have effective time management skills & organisation skills
• Have the ability to work independently with minimal supervision
• Have the ability to make decisions quickly and with authority within
their realm of responsibility
• Have the ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes
• Have the ability to work in a changing environment and demonstrate flexibility
•
• Have an understanding of how areas collectively integrate within the sub-function
• Have good attention to detail with high levels of accuracy
• Have the ability to work to deadlines and meet daily processing schedules
• Have strong planning and scheduling skills
• Have effective time management skills & organisation skills
• Have the ability to work independently with minimal supervision
• Have the ability to make decisions quickly and with authority within
their realm of responsibility
• Have the ability to adhere to established procedures but also to think proactively and to communicate suggested procedural changes
• Have the ability to work in a changing environment and demonstrate flexibility
•
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