EMEA Merchant Acquiring / Business Analyst-13015942

Job Description 

Brief Description of the Organization

 Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com.  

Description

 

POSITION SUMMARY

The EMEA Merchant Acquiring Financial Analyst will be part of the EMEA Regional Cards Team.  The position will support the successful launch of the EMEA Merchant Acquiring business and the launch of Citi Commerce Services solution that integrates the digital payments/collections processing capabilities of Citi’s Consumer and Corporate bank and Treasury Transaction Services.  The EMEA Financial Analyst will be responsible for and expected to, in collaboration with the EMEA Merchant Acquiring Director and the senior team that spans the Global Consumer Bank, TTS, and ICG, deliver oversight and management of all financial operations for the Regional Merchant Acquiring Business, this involves oversight and review of reconciliations of the EMEA Merchant Acquiring business balance sheet accounts and oversight of all treasury functions.

Qualifications

 

Qualifications

• Oversight and management of the relationship with offshore Merchant Acquiring Reconciliations, Network Interchange & Settlement Reconciliations, Regional Merchant Acquiring Treasury Cash Management. Ensuring that all their KRIs & KPIs are met and being their point of escalation for any issues that may arise.
• Manage all processes work by regional merchant acquiring off-shored team (Chennai) with reconciliation preparation via advice and consultation.  Leverage this relationship to gain further expertise around off-shored reconciliation and transactional activity
• Financial planning and analysis including creating, analyzing, and disseminating business plans, forecasts and results monthly/annually reporting to management, monthly P&L and forecasts, annual plan submission, and ad hoc reporting and analysis
• Develop tools for Management to monitor performance in a timely manner
• Ensure a timely investigation of exceptions issues, escalating where appropriate to management taking into consideration a range of issues such as materiality, impact on customers, likelihood of re-occurrence, recovery timescales, etc.
• Review and implement changes to processes; provide recommendations and support to Operations Head aimed at eliminating re-occurrence of avoidable transactional exceptions and errors as well as allocation issues
• Ensure that all work completed by the Merchant Acquiring Operations team off-shore (e.g., accounts, recon, treasury) is in accordance with all relevant policies/procedures ensuring compliance at all times including working to various quantitative and qualitative KPI targets.
• Work with the Operations Head and Operations Team to ensure that all business goals are met and any operational issues are resolved in the quickest and most efficient manner.
• Reviewing and signing off Recs for all accounts under Banking Operations responsibility. Ensuring that all accounts reconcile and are within ageing standard, with any exceptions investigated and reported accordingly.
• Reporting MIS in eRecon to the Regional Balance Sheet Control Manager for all accounts under Banking Ops responsibility. Holding monthly meetings with the BS Control Manager to discuss any accounts with benchmark violations & any amounts deemed at risk.
• Provisioning for any potential losses, reviewing provision monthly so that the provision can be increased or decreased accordingly.
• Posting various journals to merchant acquiring ledgers, such as uploading of bank data, merchant acquiring treasury cash management movements, merchant acquiring funding loan/deposit and month end accruals.
• Posting current fx revaluation adjustments to all foreign currency GL’s on a monthly biases.
• Liaising with Operations, Accounts Payable, Regional Finance, Card Networks and Clearing Banks to ensure that all open items are correctly allocated and exceptions cleared within aging standard.
• Liaising and assisting with internal and external control such as KPMG auditors, Internal Audit and MCA.
• Manage ARR, MCA and External Audit activities as requirements for Treasury, Account and Reconciliation.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
  .

Business and Technical Requirements

• Proven experience in financial management, reporting, analysis, operations
• Understanding of regional and global digital payments landscape
• Strong understanding of merchant acquiring and cards businesses
• Demonstrated track record of communicating and influencing at senior management level
• Financial Analyst mind set and strong analytic and financial acumen, with proven track record of results
• Strong track record of achievement in applying a customer mind set to shape solutions and approaches and to realize marketplace potential/achieve goals
• Demonstrated ability to synthesize information, prioritize workload and drive results with a high sense of urgency
• Accomplished change manager: demonstrates a flexible approach and resilience to setbacks and is able to drive operating change, long-term vision and stamina to maintain course within a constantly changing environment

Leadership Competencies

• Strong interpersonal, influencing and written/verbal communications skills
• Capacity to explain complex ideas remotely (primarily email and phone) will also be critical, due to the geographical distribution of the businesses
• Proven ability to be flexible and tackle new subject areas to develop an informed point of view
• Franchise player: Critical thinker with the ability to effectively leverage the capabilities of the GCB and TTS organizations to meet business priorities
• Pragmatic problem solver, forward thinker with independence of thought
• Self-motivated with a passion to launch a complex, regional and global initiative 
• Promotes a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the Citi franchise
• Strong analytical skills combined with capacity to interpret results and assess implications, ability to lead regional cross-functional teams through execution of recommended changes to the business model, and capacity to effectively communicate findings and recommendations.     
•  Valuing diversity. Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.

  

Primary Location

: EMEA-GBR-ENG-London

Schedule

: Full-time

Education Level

: None

Shift

: Day Job

Employee Status

: Regular

Travel

: No