Posted Position Title Senior Field Service Engineer - Inspection Technologies (IT)

Job Number 1898072 Business GE Oil & Gas Business Segment Oil & Gas About Us GE Oil & Gas is a world leader in advanced technologies and services with 43,000 employees in more than 100 countries supporting customers across the industry,from extraction to transportation to end use. Our unrelenting commitment to the environment, health and safety, quality and integrity defines us: it’s The Way We Work. We develop smart solutions for our customers across the oil and gas value chain delivering the innovation, customized service solutions, training programs and technology that helps them to maximize their efficiency, productivity and equipment reliability. We partner with our customers to develop their next generation workforce; help them to fully benefit from the megatrends of natural gas, the growth of subsea and hard-to-reach reserves and the revolution in asset health management. Career Level Experienced Function Services Function Segment Field Services Location(s) Where Opening Is Available United Kingdom City Rugby Postal Code CV21 1BD Relocation Expenses No Role Summary/Purpose Senior Field Service Engineer works closely with the IT Service Manager to deliver IT field installations and applications across the GEIT product lines for XRay, Eddy Current, Ultrasonic and Remote Visual Inspection in the UK and NW Europe. Although UK based, it will include an element of European and Global travel. Responsible for customer based field service applications, service excellence and the successful execution of all projects to programme, budget, quality and customer satisfaction. Essential Responsibilities Responsible for delivering field service applications and services excellence, to include product installation, repair and maintenance applications, across GE Inspection Technology X-ray, Ultrasonic, Eddie Current and Remote Visual Inspection product lines. To be customer facing and focused with cradle to grave project ownership and delivery. To deliver IT services projects in a timely and cost efficient way and in accordance with agreed customer specifications and requirements, budgets, programme and to GE Quality standards. Plan, programme and schedule applications and services activities in line with customer expectations with clear and professional communications throughout Through the execution of field service applications, identify Variable Cost Productivity (VCP) initiatives and projects that will improve efficiency, increase productivity, reduce costs and increase profitability. Act as a key team player and engage and motivate the team and ensure group productivity. To log all project data for each project within the financial management system to monitor costs, revenue and margin ensuring output meets targeted goals. Work within the team and co-ordinators/analysts to optimize capacity planning and minimise costs. Develop and implement metrics and tools to monitor services applications performance across all aspects of execution (Turnaround Times, Customer Satisfaction, Health & Safety). Review and analyse results and develop standard work practices across all stages of execution to ensure efficient and cost effective methods of working. Work with sales teams to identify and prepare quotes, scope of works and deliverables in support of sales bids and proposals to drive profitable growth. Work with the engineering and technology teams to develop product and service applications excellence to support aftermarket product sales, installations and to meet the expectations of our customers. Participate in product leadership team planning and product line operational planning. Ensure Safety Policy adherence and ensure services are conducted in compliance with all EHS applicable regulations and employee and customer safety practices. Qualifications/Requirements Experience in undertaking field service applications using either X-ray, Ultrasonic, Eddie Current and Remote Visual Inspection product lines Proven experience in driving Non Destructive Testing (NDT) applications and services excellence Demonstrated experience managing projects that involve customers, vendors and cross-functional teams. Proven experience in working in a Customer focussed environment Demonstrated success in driving process improvement across the services and applications business Project success driving cross-business / functional teams to drive service excellence Demonstrated leadership, coaching, and team-building skills. Proven Financial Management skills Strong verbal and written communication skills, including formal presentations Excellent analytical skills. Desired Characteristics Offshore certified & Vantage Card holder Level 2 / 3 NDT certification Master’s Degree in engineering / scientific discipline.